Our managers have been busy trying to respond to all of your voicemails and emails.
Under the new public health guidelines, with our phone lines down and refunds to process, we are doing our best to keep up; however, there may be some wait time before we can get to your message.
We ask for your patience and understanding during this time, and apologize for any inconvenience this may cause.
For MOVIE tickets, at this time we ask that you please come in person to process refunds, or head to film.ca/request-a-refund/ to submit a request.
For ALICE in WONDERLAND Pantomime ticket refunds, please head to https://film.ca/pantomime-refund/